Shipping Policy

Last Updated: October 22, 2026
Currency: United States Dollar (USD)

Furnitiny, operated by FURNITINY FURNITURE GROUP, provides standard shipping for eligible Wooden Study Desk orders to selected destinations in North America, Europe, and Oceania.

This Shipping Policy explains shipping destinations, processing times, estimated transit times, shipping charges, free shipping thresholds, tracking, customs, damaged shipments, and delivery related matters.

1. Shipping Destinations

Furnitiny currently ships to the following destinations.

North America

United States

Canada

Europe

United Kingdom

France

Germany

Spain

Italy

Belgium

Portugal

Oceania

Australia

Shipping availability is confirmed during checkout.

2. Shipping Rates and Delivery Times

Delivery estimates are provided in business days and are not guaranteed arrival dates.

3. North America Shipping

Countries Covered: United States and Canada

Processing Time: 2–3 business days

Transit Time: 6–10 business days

Estimated Total Delivery: 8–13 business days

Standard Shipping: USD 99.99

Free Standard Shipping: Orders of USD 2,499 or more

4. Europe Shipping

Countries Covered: United Kingdom, France, Germany, Spain, Italy, Belgium, and Portugal

Processing Time: 2–3 business days

Transit Time: 9–14 business days

Estimated Total Delivery: 11–17 business days

Standard Shipping: USD 149.99

Free Standard Shipping: Orders of USD 2,999 or more

5. Oceania Shipping

Country Covered: Australia

Processing Time: 2–3 business days

Transit Time: 11–16 business days

Estimated Total Delivery: 13–19 business days

Standard Shipping: USD 199.99

Free Standard Shipping: Orders of USD 3,499 or more

6. Order Processing

Orders are normally processed within:

2–3 business days after successful payment confirmation.

Processing may include payment confirmation, order review, shipping address verification, inventory confirmation, product inspection, protective furniture packaging, shipping label preparation, and carrier coordination.

Processing time occurs before carrier transit begins.

7. Business Days

Business days are generally Monday through Friday, excluding applicable public holidays.

Saturday, Sunday, and public holidays do not normally count toward standard processing time.

Carrier operating schedules may differ.

8. How Delivery Time Is Calculated

Estimated total delivery time is calculated as:

Processing Time + Transit Time = Estimated Total Delivery Time

For example, a North America order may require:

2–3 business days processing + 6–10 business days transit = approximately 8–13 business days total.

9. Free Shipping Eligibility

Free standard shipping applies when the eligible product subtotal reaches:

North America: USD 2,499 or more

Europe: USD 2,999 or more

Oceania: USD 3,499 or more

Unless otherwise stated, free shipping eligibility is based on the eligible product subtotal after discounts.

Taxes do not count toward the threshold.

Duties do not count toward the threshold.

Shipping charges do not count toward the threshold.

Separate orders cannot be combined.

Free shipping applies to standard shipping only.

10. Shipping Charges at Checkout

The shipping charge displayed during checkout is the amount that applies to the order.

Customers should review the complete checkout summary before payment.

The checkout total may include product subtotal, discounts, shipping charges, applicable taxes, and other disclosed charges where applicable.

11. Wooden Study Desk Packaging

Wooden Study Desks may require additional protective packaging because of their size, weight, construction, and surface finish.

Depending on the product, packaging may include reinforced cartons, protective wrapping, foam, corner protection, internal supports, hardware compartments, and protective inserts.

Packaging methods may vary by product.

12. Partially Disassembled Products

Some Wooden Study Desks may arrive partially disassembled for safer transportation.

Depending on the model, packages may contain the desktop, legs, base components, drawer components, structural supports, hardware, fasteners, instructions, and other product specific components.

Customers should review the individual product page for assembly information.

13. Multiple Packages

Some products or larger orders may ship in more than one package.

When multiple packages are used, each package may have a separate tracking number.

Tracking information may activate at different times.

Packages may travel through different carrier facilities and may arrive on different days.

Receiving one package does not automatically mean another package is lost.

14. Shipping Address Requirements

Customers are responsible for providing complete and accurate shipping information.

Please verify recipient name, street address, apartment or unit number where applicable, city, state or province, ZIP or postal code, country, phone number, and email address.

Incorrect or incomplete information may cause delivery delays, failed delivery, carrier correction charges, or return to sender.

15. Address Changes

If you notice an error in your shipping information, contact:

contact@furnitiny.com

as soon as possible.

Please provide your order number, full name, original shipping address, and corrected shipping address.

Address changes cannot be guaranteed after fulfillment or carrier processing has begun.

16. Delivery Access

Before ordering a Wooden Study Desk, customers should consider whether the package can reasonably reach the intended location.

This may include checking doorways, hallways, stairways, elevators, building entrances, gates, and other access restrictions.

Unless specifically stated otherwise, standard shipping does not automatically include in home placement, assembly, installation, or room of choice delivery.

17. Tracking Information

Tracking information may be provided after shipment where available.

A tracking status such as Label Created does not necessarily mean that the carrier has physically collected the package.

Tracking may update more slowly during weekends, public holidays, carrier transfers, international handoffs, customs processing, or high volume shipping periods.

18. International Duties and Taxes

Orders shipped outside the United States may be subject to VAT, GST, import duties, brokerage charges, customs processing fees, or local carrier charges.

If Furnitiny collects a particular charge during checkout, it will be displayed before payment is completed.

Charges not collected by Furnitiny may be collected separately by the carrier, customs authority, brokerage provider, or applicable government agency.

19. Customs Processing

International shipments may require customs clearance.

Customs processing is controlled by the applicable authorities and may extend the estimated delivery period.

Furnitiny cannot guarantee customs clearance times.

20. Delivery Delays

Delivery estimates may occasionally be affected by severe weather, natural disasters, public holidays, carrier congestion, transportation disruption, customs processing, remote delivery locations, incorrect shipping information, or failed delivery attempts.

A delayed shipment is not automatically considered lost.

21. Inspecting Your Shipment

Customers should inspect the Wooden Study Desk shortly after delivery.

Please check the outer packaging, protective materials, desktop, legs or base components, drawers where applicable, surface condition, hardware, and other included components.

If the product appears damaged, defective, incorrect, or materially incomplete, contact Furnitiny.

22. Damaged Shipments

If your order arrives damaged, contact:

contact@furnitiny.com

Please provide your order number, photo of the shipping label, photos of the outer packaging, photos of the internal protective packaging, clear photos or video showing the damage, and a brief description of the issue.

Please keep the product and packaging until Furnitiny confirms the next step.

23. Missing Components

If required components or hardware appear to be missing, inspect all cartons, protective inserts, foam compartments, hardware packaging, and separate component packages.

If something is still missing, contact Furnitiny.

Where practical, Furnitiny may send the missing component instead of requiring the entire Study Desk to be returned.

24. Incorrect Product Received

If you receive a product different from the one shown on your order confirmation, contact Furnitiny as soon as reasonably possible.

Please avoid substantial assembly or permanent modification until the issue has been reviewed.

25. Package Marked Delivered but Not Received

If tracking shows Delivered but the package cannot be located, first check the entrance, reception, mailroom, receiving area, household members, neighbors, building management, and any carrier delivery notice or photograph.

If the shipment remains missing, contact Furnitiny with your order number and tracking information.

26. Lost Shipments

A delayed shipment is not automatically considered lost.

If the carrier officially confirms that a shipment was lost before delivery, Furnitiny may provide an eligible replacement or refund depending on the circumstances and product availability.

27. Returned to Sender Shipments

A shipment may be returned to sender because of an incorrect or incomplete address, repeated failed delivery attempts, failure to collect the shipment, recipient refusal, restricted delivery access, or customs related issues.

After the shipment is returned, Furnitiny will review the circumstances and determine the appropriate next step.

Additional return or reshipping charges may apply where legally permitted.

28. Refused Deliveries

Please do not refuse delivery simply because you changed your mind.

A refused shipment is not automatically an approved cancellation, authorized return, or approved refund.

The shipment may need to be returned and reviewed before refund eligibility can be determined.

29. Order Cancellation

Customers may request cancellation within:

24 hours after placing the order

provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.

Once the order has entered the carrier network, standard pre shipment cancellation is generally no longer available.

Please review our Cancel My Order / Cancellation Policy.

30. Returns

Eligible returns after delivery are governed by our Return & Refund Policy.

Please contact Furnitiny before sending any product back.

Do not independently return products to the Furnitiny business address unless Furnitiny specifically provides that address as the approved return destination.

31. Consumer Rights

Nothing in this Shipping Policy is intended to remove or restrict consumer rights that cannot legally be waived.

Where applicable law provides greater protection, the mandatory legal requirement takes priority.

32. Changes to This Policy

Furnitiny may update this Shipping Policy when shipping destinations, carrier arrangements, shipping rates, free shipping thresholds, processing times, delivery estimates, business operations, or legal requirements change.

The Last Updated date will be revised when an updated version is published.

33. Contact Furnitiny

For shipping, tracking, delivery, damaged product, missing shipment, or address questions, contact:

FURNITINY FURNITURE GROUP

Brand: Furnitiny

Business Address:
1900 PINE ST
ABILENE, TX 79601
United States

Phone: +1 (870) 847-4314

Email: contact@furnitiny.com

Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Central Time

For an existing shipment, please include your Order ID and tracking number whenever available.