Payment Policy
Last Updated: October 22, 2026
Currency: United States Dollar (USD)
Furnitiny, operated by FURNITINY FURNITURE GROUP, provides secure online payment options for customers purchasing Wooden Study Desks through our website.
This Payment Policy explains accepted payment methods, billing information, payment authorization, shipping charges, cancellations, refunds, and payment related support.
1. Accepted Payment Methods
Furnitiny accepts the payment methods displayed during checkout.
Depending on availability, these may include major credit cards, major debit cards, PayPal where available, and other supported online payment methods shown during checkout.
Only payment methods actually displayed during checkout should be considered available for a particular transaction.
Available payment options may vary depending on customer location, financial institution, payment provider, device, or checkout configuration.
2. Currency
All prices and transactions on Furnitiny are processed in:
United States Dollars (USD)
This includes product prices, shipping charges, applicable taxes collected during checkout, final order totals, and approved refunds.
If your payment account uses another currency, your bank or payment provider may convert the USD transaction.
Furnitiny does not control exchange rates, currency conversion charges, foreign transaction fees, or other fees imposed by independent financial institutions.
3. Secure Payment Processing
Customers should enter payment information only through the official Furnitiny checkout.
Sensitive payment information may be processed directly by third party payment providers.
Furnitiny does not normally require customers to send complete payment card information through ordinary email or customer support communications.
Please do not send complete credit or debit card numbers, CVV or CVC codes, banking passwords, payment account passwords, or one time authentication codes by email.
4. Billing Information
Customers are responsible for providing accurate billing information when completing checkout.
This may include full name, billing address, email address, phone number, and payment information required by the selected payment method.
Incorrect or incomplete billing information may result in payment decline, additional verification, order delay, or cancellation.
5. Payment Authorization
Submitting an order does not guarantee payment approval.
A payment may be declined because of incorrect payment information, billing address mismatch, expired payment method, insufficient funds, insufficient available credit, bank restrictions, international payment restrictions, incomplete authentication, or fraud prevention controls.
Furnitiny cannot override a decision made by an independent bank, card issuer, or payment provider.
6. Payment Verification
Certain transactions may require additional verification before fulfillment.
Furnitiny may review payment status, billing information, shipping information, order details, product availability, and fraud prevention information.
An order may be temporarily placed on hold while verification is completed.
Additional verification does not automatically mean the order has been declined.
7. When Payment Is Submitted
Payment is submitted when the customer completes checkout and places an order.
After payment has been successfully authorized or confirmed, the order may begin processing.
Receiving an order confirmation does not mean the Wooden Study Desk has already shipped.
8. Order Total
Before completing payment, customers should review the complete checkout summary.
Depending on the transaction, the order total may include product subtotal, promotional discounts, shipping charges, applicable taxes, duties or other charges collected during checkout, and the final amount due.
The amount displayed during checkout before payment is submitted is the amount that applies to the transaction, except where an obvious technical or pricing error occurs.
9. Current Shipping Charges
Current standard shipping charges are:
North America
Countries Covered: United States and Canada
Standard Shipping: USD 99.99
Free Standard Shipping: Orders of USD 2,499 or more
Europe
Countries Covered: United Kingdom, France, Germany, Spain, Italy, Belgium, and Portugal
Standard Shipping: USD 149.99
Free Standard Shipping: Orders of USD 2,999 or more
Oceania
Country Covered: Australia
Standard Shipping: USD 199.99
Free Standard Shipping: Orders of USD 3,499 or more
The shipping charge displayed during checkout is the amount that applies to the order.
Please review our Shipping Policy for full delivery information.
10. Taxes and International Charges
Applicable taxes may be calculated and collected during checkout where required.
International orders may also be subject to VAT, GST, import duties, brokerage charges, customs processing fees, or other destination related charges.
If Furnitiny collects a particular charge during checkout, it will be included in the final order total.
Charges not collected by Furnitiny may be collected separately by the carrier, customs authority, brokerage provider, or applicable government agency.
11. Declined Payments
If your payment is declined, you may check the information entered, verify your billing address, confirm available funds or credit, complete any required authentication, contact your bank or card issuer, or try another payment method available during checkout.
Orders with unsuccessful payments will not normally proceed into fulfillment.
12. Pending Transactions
A transaction may temporarily appear as Pending while the bank or payment provider processes or reviews the authorization.
A pending authorization does not necessarily mean that a completed payment has been collected.
If the transaction does not complete, the financial institution may release, void, or allow the authorization to expire according to its own processing schedule.
13. Duplicate Charges
If you believe you were charged more than once for the same intended transaction, contact:
Please provide your full name, order number, email address used during checkout, transaction date, and transaction amount.
If relevant, you may provide only the last four digits of the payment card.
Do not send the complete card number or CVV.
14. Pricing Errors
If an obvious pricing or checkout error is identified before fulfillment, Furnitiny may contact the customer, correct the error, ask whether the customer wishes to proceed, cancel the affected order, or refund the eligible amount.
Furnitiny will not intentionally replace the confirmed transaction price with a materially different amount without addressing the issue.
15. Order Cancellation
Customers may request cancellation within:
24 hours after placing the order
provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.
Submitting a cancellation request does not guarantee approval.
Please review our Cancel My Order / Cancellation Policy for complete conditions.
16. Cancellation Refunds
After an eligible cancellation has been approved, Furnitiny normally submits the refund within:
7 business days after cancellation approval
The refund is normally returned to the original payment method.
Your bank or payment provider may require additional time before the funds appear in your account.
17. Return Refunds
Eligible returns are governed by our Return & Refund Policy.
After an eligible return has been received, inspected, and approved, Furnitiny normally submits the refund within:
7 business days after return approval
18. Refund Method
Approved refunds are normally returned to the:
Original payment method used for the purchase
For example, credit or debit card refunds are returned to the original card, PayPal refunds are returned to the original PayPal transaction, and other supported payment service refunds are returned through the original transaction.
Refunds generally cannot be redirected to another card, another person's account, an unrelated bank account, or another unrelated payment method.
19. Refund Currency
Approved refunds are processed in:
United States Dollars (USD)
If the original transaction was converted into another currency, the amount received in local currency may differ because of exchange rate changes, currency conversion fees, bank policies, or payment provider policies.
Furnitiny does not control these independent conversion differences.
20. Refund Posting Time
Furnitiny's refund processing time is separate from the posting time used by the customer's financial institution.
After Furnitiny submits an approved refund, additional processing time may be required by the bank, card issuer, PayPal, or other payment provider.
21. One Time Purchases
Unless clearly stated otherwise during checkout, purchases made through Furnitiny are:
One time transactions
Purchasing a Wooden Study Desk does not automatically enroll customers in subscription billing, recurring payments, or automatic renewal.
22. Payment Disputes
If you believe there is a problem involving a payment, order, shipping charge, cancellation, return, or refund, please contact Furnitiny so the transaction can be reviewed.
Customers retain any applicable rights to contact their bank, card issuer, payment provider, or other appropriate authority.
23. Fraud Prevention
Furnitiny may delay, review, decline, or cancel a transaction where there is a reasonable concern involving suspected fraud, unauthorized payment, identity mismatch, false transaction information, suspicious activity, or misuse of the payment process.
If a paid order is canceled after review, the eligible amount will be returned to the original payment method.
24. Payment Security
Furnitiny uses reasonable measures intended to help protect payment related information.
Customers should use the official Furnitiny website, verify the website address before payment, keep payment passwords private, never share one time authentication codes, and avoid suspicious payment links.
No online payment system can guarantee absolute security.
25. Changes to This Policy
Furnitiny may update this Payment Policy when payment methods, checkout functionality, shipping charges, refund procedures, business practices, or legal requirements change.
The Last Updated date will be revised when a new version is published.
26. Contact Furnitiny
For questions about payments, billing, checkout, declined transactions, pending payments, duplicate charges, cancellation refunds, or refund status, contact:
FURNITINY FURNITURE GROUP
Brand: Furnitiny
Business Address:
1900 PINE ST
ABILENE, TX 79601
United States
Phone: +1 (870) 847-4314
Email: contact@furnitiny.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Central Time
For an existing transaction, please include your Order ID whenever available.
Please do not send complete card numbers, CVV codes, banking passwords, payment account passwords, or one time authentication codes by email.