Privacy policy
Last Updated: October 22, 2026
Furnitiny, operated by FURNITINY FURNITURE GROUP, respects the privacy of customers and website visitors.
This Privacy Policy explains how we collect, use, share, and protect personal information when you browse our website, purchase a Wooden Study Desk, contact customer support, request cancellation, or submit a return or refund request.
1. Information We Collect
When you use the Furnitiny website, we may collect information such as:
Full name
Email address
Phone number
Billing address
Shipping address
Order information
Product and variant information
Payment status
Shipping and tracking information
Return and refund information
Customer support communications
We may also automatically collect limited technical information such as IP address, browser type, device information, website activity, cookie information, and session information.
2. How We Use Your Information
Furnitiny may use personal information to:
Process and fulfill orders
Confirm transactions
Prepare Wooden Study Desks for shipment
Provide shipping and tracking updates
Respond to customer questions
Correct order or delivery information
Process cancellations
Handle returns and refunds
Resolve damaged, defective, incorrect, or incomplete orders
Prevent fraud
Maintain website security
Improve our website and customer experience
Comply with applicable legal obligations
3. Payment Information
Payments are completed using the payment methods available during checkout.
Sensitive payment information may be processed directly by third party payment providers.
Furnitiny does not normally require customers to send complete payment card information through ordinary email.
Please do not send:
Complete credit or debit card numbers
CVV or CVC codes
Banking passwords
Payment account passwords
One time authentication codes
4. Sharing Personal Information
Furnitiny may share personal information with service providers where reasonably necessary to operate our store.
These may include providers involved in:
Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Customer support
Fraud prevention
Analytics
Furnitiny does not sell customer contact information.
5. Shipping and Delivery Information
To fulfill and deliver an order, we may provide necessary information to carriers or logistics providers, including:
Recipient name
Shipping address
Phone number
Email address where required
Package information
Tracking information
Delivery instructions
Carriers and logistics providers may process this information according to their own privacy practices.
6. Cookies and Similar Technologies
Furnitiny may use cookies and similar technologies to support:
Shopping cart functionality
Checkout
Website security
Customer preferences
Analytics
Advertising where enabled
Where required by applicable law, visitors may be provided with appropriate cookie or privacy choices.
7. Marketing Communications
Where available, customers may voluntarily subscribe to promotional communications.
These may include information about new Wooden Study Desks, new designs, promotions, discounts, and store updates.
Customers may unsubscribe through the link included in a marketing message or by contacting:
Unsubscribing from marketing does not stop necessary transactional messages related to an existing order.
8. Data Security
Furnitiny uses reasonable administrative and technical measures intended to protect personal information from unauthorized access, loss, misuse, or unauthorized disclosure.
Sensitive information submitted during checkout should be transmitted through a secure connection.
No online system can guarantee absolute security.
9. Data Retention
Furnitiny may retain personal information for as long as reasonably necessary to:
Complete transactions
Provide customer support
Process cancellations
Handle returns and refunds
Maintain transaction records
Prevent fraud
Resolve disputes
Meet tax, accounting, and legal obligations
Information that is no longer reasonably necessary may be deleted, anonymized, or otherwise restricted where appropriate.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request:
Access to your personal information
Correction of inaccurate information
Deletion of eligible information
A copy of certain personal information
Withdrawal of marketing consent
Opt out from certain advertising or data sharing activities
To submit a privacy request, contact:
Use the subject line:
Privacy Request – Furnitiny
We may request reasonable information to verify your identity before completing certain requests.
11. Third Party Services
Furnitiny may use third party services for payment processing, shipping, website hosting, analytics, security, and customer support.
These providers may have their own privacy policies and data handling practices.
Furnitiny does not control all independent processing performed by third parties.
12. Legal Disclosures
Furnitiny may disclose personal information where reasonably necessary to:
Comply with applicable law
Respond to a valid legal request
Prevent fraud
Protect customers
Maintain website security
Protect the rights of Furnitiny or FURNITINY FURNITURE GROUP
Establish or defend legal claims
13. Children’s Privacy
Furnitiny is intended for customers who are legally able to make online purchases.
We do not intentionally seek personal information directly from children who are not legally able to enter into online transactions.
14. Changes to This Privacy Policy
Furnitiny may update this Privacy Policy when our website, services, technologies, business practices, or legal requirements change.
The Last Updated date will be revised when an updated version is published.
15. Contact Furnitiny
For privacy questions or requests, contact:
FURNITINY FURNITURE GROUP
Brand: Furnitiny
Business Address:
1900 PINE ST
ABILENE, TX 79601
United States
Phone: +1 (870) 847-4314
Email: contact@furnitiny.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Central Time
For privacy related requests, use:
Privacy Request – Furnitiny
Please do not include complete card numbers, CVV codes, banking passwords, payment account passwords, one time authentication codes, or other unnecessary sensitive financial information in your message.